Privacy policy

Effective Date: [Date]

Welcome to Hotel Afzal & Restaurant (“Hotel,” “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our hotel and restaurant services. By using our website, making reservations, or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect:

1.1 Personal Information:

  • When you make a reservation, check-in, or dine at our restaurant, we collect personal information such as your name, contact details, payment information, and any specific requests or preferences.

1.2 Device Information:

  • We may collect information about the device you use to access our website or services, including IP address, browser type, and operating system.

1.3 Usage Information:

  • We gather data about how you interact with our website, services, and restaurant, including pages visited, time spent, and selections made.

2. How We Use Your Information:

2.1 Providing Services:

  • We use your personal information to fulfill reservations, provide accommodation services, and offer restaurant services.

2.2 Improving Services:

  • We analyze usage data to enhance our website, tailor our services, and improve the overall guest experience.

2.3 Communication:

  • We may use your contact information to communicate reservation details, send updates, promotions, and relevant information about our hotel and restaurant.

3. Sharing Your Information:

3.1 Service Providers:

  • We may share your information with trusted third-party service providers, including payment processors and booking platforms, to facilitate our services.

3.2 Legal Compliance:

  • We may disclose information when required by law, governmental authorities, or to protect our rights and safety.

4. Your Choices:

4.1 Opt-Out:

  • You can opt-out of receiving promotional communications by following the instructions provided in the communication.

4.2 Access and Update:

  • You can access and update your personal information by contacting us using the information provided in Section 7.

5. Security:

  • We implement security measures to protect your information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Changes to this Privacy Policy:

  • We may update this Privacy Policy periodically. Any changes will be posted on this page.

7. Contact Us:

If you have questions or concerns about this Privacy Policy, please contact us.